Email:support@jellyphysh.com
Phone:(833) 453-7493
Mail: Jellyphysh LLC, 228 Park Ave S, #296519, New York, NY 10003
Cancel anytime by selecting “Cancel Subscription” in the patient portal at care.jellyphysh.com, at least 48 hours before your next billing date. If a charge goes through after a successful cancellation, it will be refunded. To change your plan, send a request through the portal's messages tab. See our Cancellation & Refund Policy.
Our support team can't answer medical questions. For questions about your medication, prescription, side effects, or treatment, reply to any email or text from your care team, or message them in the patient portal. Those messages go directly to the clinical team and are escalated to clinical staff as needed.
Our support channels are not monitored around the clock and are not for emergencies. If you think you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If you are experiencing suicidal thoughts or a mental health crisis, call or text 988.
For help with text messages, reply HELP or email administration@jellyphysh.com. Reply STOP to unsubscribe.